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Brandroot.com - Michael Rader August 26, 2013 • Knowledge Base / General Information
We understand that the process of creating a brand identity can be overwhelming. The most important thing you need to know is that Brandroot provides individual customer service with every order to 100% satisfaction. We believe in creating mutually beneficial partnerships with our customers; we do not forget about you after the sale has been made. You will have full access to our live chat system, or your can utilize our email service or toll-free number with any questions or concerns.
At Brandroot, you are purchasing more than just a name – you are purchasing an identity. To that end, we pride ourselves on providing everything you need to get your new website up and running. First and foremost, your purchase includes the original .com address (or domain name) and the logo that has been individually designed for that name. In some cases, we can provide logo redesign service at no additional cost to you.
We are also more than willing to help you get started with your new web presence. If necessary, Brandroot will assist you in the basic setup of your newly purchased domain, including ensuring a fast and effortless transfer of the domain into your name, assisting you with forwarding your domain to a current website and providing you with information on finding low-priced trademarking services. We do not consider a job complete until you are up and running with your new business name. That is the Brandroot commitment.
To be clear, all of the names located on our marketplace have trademark capabilities. We do not, however, provide a trademark service, primarily because we have no way of knowing where or how the name will be used, as many of the names purchased from our marketplace are used in various countries and across many industries. You can learn more about why we cannot provide a trademark here.
Brandroot.com - Michael Rader August 16, 2013 • Knowledge Base / General Information
For a few different reasons we are unable to provide a Trademark with our names:
Since any given name at Brandroot can sit for a very long period of time before being sold, we cannot say that we have intentions on using the name, and if we could we also have no way of knowing in what country to register the Trademark and in what industry. Furthermore, the Trademark has to be associated with its owner. All of this is up to the user of the name.
For your reference, here is a list of Trademark Classes.